Who is responsible
The National Information Technology Development Agency (NITDA), No. 28, Port Harcourt Crescent, Off Gimbiya Street, Area 11, Garki, Abuja, is the data controller for this portal. You can reach our data protection team at info@nitda.gov.ng.
What we collect
- Your account: name, email address, phone number and password. Passwords are stored only in a scrambled (hashed) form that we can't read.
- Your applications: whether you apply as an individual or organisation, your address, the proposed business name, CAC availability code, main activity and objective statement.
- Documents you upload: your CAC name reservation slip, CPN certificate, and any files you send in reply to an officer.
- Messages to the desk: your name, email address, topic and message.
- Security records: when you sign in, the IP address used, and the actions officers take on applications.
Why we use it
We use this information to assess and decide applications for a Letter of No-Objection, to contact you about your application, to issue and let others verify letters, to answer your messages, and to keep the portal secure. We process it to carry out NITDA's public functions and, for your account, with the consent you give when you register.
What other people can see
- Verification: anyone with a letter's verification code can see the business name, the holder's name, the certificate number and the issue date. This lets CAC, banks and partners confirm a letter is genuine.
- Tracking: anyone with a full application reference can see its progress (submitted, in review, decided). The business name, your details and any officer's notes are shown only when you're signed in.
Who we share it with
Your application is seen by NITDA desk officers. We don't sell your data or use it for marketing. We use service providers to run the portal: our hosting provider and an email delivery service that sends the portal's emails. They act only on our instructions. You share your letter with the Corporate Affairs Commission yourself when you complete registration.
How long we keep it
We keep application records and documents for as long as we need them to decide applications, verify letters already issued, and meet NITDA's record-keeping obligations. Security records are kept for a shorter period.
Cookies
Map: the Contact page shows a Google Maps map of our office. It loads only when you open that page, and Google then receives your IP address and may set its own cookies, under Google's privacy policy.
The portal sets one cookie, lono_sid (shown as __Host-lono_sid on the secure site), only when you sign in, to keep you signed in. It is strictly necessary and is removed when you sign out. We don't use analytics or advertising cookies.
Your rights
Under the Nigeria Data Protection Act 2023 you can ask to see the personal data we hold about you, ask us to correct or delete it, object to or ask us to limit how we use it, ask for a copy in a portable format, and withdraw your consent. Write to info@nitda.gov.ng. If you're unhappy with how we've handled your data, you can complain to the Nigeria Data Protection Commission.
Last updated: October 2026